“When I saw Nancy engage in conflict in the workplace I was really impressed. She kept her cool, stayed on topic, and handled the situation respectfully and like a pro.
I wish I could handle conflict with such confidence!
I struggle in conflict management situations where there is an inherent power dynamic. I don't know what to say. Personally, I'm looking forward to learning new tools from Nancy so I can improve."
“Thank you for your dedication to this case and for your talent and skills in handling two very difficult individuals. I certainly could not have resolved this case without your help, and I was really impressed. We were able to resolve the issues. The parties have reached an agreement on a final parenting plan through [your] generous and talented help. It was a pleasure working with you.”
"Nancy's experience preparing for a mediation with her special needs family is very valuable. She shared her experience with our community of mediators to help us better understand the challenges and dynamics of a special needs family. I would recommend her services to anyone needing an advocate to help them through the mediation process."
Connie Campbell ~
(now former) Executive Director, Community Mediation Center
"I learn something new each time I mediate with Nancy. The way she keeps the parties'
goals in mind and keeps the mediation productive is impressive. Our latest mediation was difficult and required sensitivity and attention, and she brings those things to the table."
Kathy Van Dyke,
Common Sense Mediation and Divorce Services
"It [the mediation] went great! I got everything I wanted! Thank you, thank you, thank you!!! Man, I feel so good! I am really just so happy!"
Satisfied conflict coaching client
"Nancy listened well and really grasped the full understanding of my issue. I definitely felt she cared and had expertise behind her suggestions.
Very helpful! It was key to have Nancy's suggested edits [to my emails to the other party] to have the outside clear perspective. It is tough to keep emotion out of the issue when you are thick in the middle of it.
The [...] guy finally PAID me! Yay! I don't have to deal with him again! Thanks again for helping!"
conflict coaching client
and freelance graphic artist
Somers, New York
“Nancy is an experienced mediator, special education parent-child advocate and also worked for our local mediation center. She knows several of the attorneys, understands the court system, and best of all, is calm and compassionate in the midst of chaos.”
Pamela Poon, attorney-mediator
Middle Ground Solutions